We are looking to enhance our team with a part-time (20+ hours) Fulfillment Manager & Business Development Specialist at our N. Seattle hub. This is a permanent position that could work into full-time, if desired. We are growing quickly and winning clients regularly, including high profile Fortune 500 companies.
A passion for refined specialty coffee is a must! We are looking for an evangelist and doer that is dedicated to connecting customers to a stellar coffee experience and our mission. Job responsibilities are balanced 50/50 between order fulfilment/customer service and cultivating new business. This position requires a person who can work in a structured but mostly independent environment.
Key responsibilities will include:
- Provide superior ‘high touch’ customer service that inspires customer loyalty
- Cultivate opportunities for business growth within customer communities
- Develop new business through following up on company generated leads
- Fulfill orders from all sources
- Pick, Prepare, Package Orders & Load and/or Ship Orders
- Deliver select local Wholesale Orders
- Update Web, Calendar & Spreadsheets with Customer notes
- Manage inventory weekly and monthly
Candidate must have excellent listening and presentation skills as the Brand Ambassador of the One Cup Coffee Project. As an integral part of the enterprise you will work closely with company leadership, other on-site and remote team members. Your role is to process retail and wholesale orders with such precision and timeliness so as to create a “Raving Fans” customer experience. Maintaining an outstanding customer experience is essential to expanding the One Cup brand organically throughout customer communities. Because every sale delivers life-giving aid to those living in the world’s toughest places, your work really matters .You get to show up to, and leave work every day satisfied, knowing your work has made a huge difference.
Would you like to join our team? Please provide details about your work experience, life experience, college education (not required) and previous responsibilities.
Come change the world with us! We look forward to meeting you. Send your resume by email [email protected] or phone 425.361.0808 for more information.